Frequently Asked Questions

Why Rx Supply?

At Rx Supply, we stand apart from the competition by offering the operational strength of a global leader combined with the personalized, hands-on service of a boutique firm. Unlike other companies that may lose sight of the finer details, our team is intimately involved in every step of your order—from initial inquiry to product delivery, invoicing, and final packing. This meticulous, end-to-end approach ensures a smooth and efficient process, where no detail is overlooked, and every aspect of your supply chain is carefully managed with the utmost precision.

By combining the resources and scalability of a major corporation with the customized care and attention to detail typical of a family business, Rx Supply offers an unmatched client experience. We understand that the pharmaceutical sourcing landscape is complex and fast-paced, which is why we make it our priority to handle every detail of the process with the utmost care and efficiency.

Whether you're a pharma/biotech firm looking to source reference listed / specialty drugs for clinical trials or a pharmaceutical company in need of reliable, on-demand products & supplies, Rx Supply is the partner that will help you achieve your goals.

What is the lead time?

Typical lead time to our facility is one business day.

Does Rx Supply offered temperature sensitive shipping?

Yes, Rx Supply can offer both ambient & cold chain validated shipping containers.

What expiry is available?

Unless stated otherwise, all expiries are at least 12+ months or better.

Email us at info@RxSupplyNY.com